This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.virtualmentors.in website.
The domain name www.virtualmentors.in (hereinafter referred to as "Website") is owned by VIRTUAL EDU-MENTORS LLP a LLP incorporated under the LLP Act, 2008 with its registered office at Ground floor, D-223, Laxmi Chambers, Laxmi Nagar, Delhi, India (hereinafter referred to as "VIRTUALMENTORS").
Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If You transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with VIRTUAL EDU-MENTORS LLP and these terms and conditions including the policies constitute Your binding obligations, with VIRTUALMENTORS.
For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. VIRTUALMENTORS allows the User to surf the Website or making purchases without registering on the Website. The term "We", "Us", "Our" shall mean VIRTUAL EDU- MENTORS LLP. Any registered seller shall be referred as “Provider” for references.
When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Test Series Reviews, Provider Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non- exclusive, non-transferable, limited privilege to enter and use the Website.
ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESETERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by VIRTUALMENTORS Policies (including but not limited to Privacy Policy available on https://www.virtualmentors.in/) as amended from time to time.
Account & Registration Obligation
If You use the Website, You shall be responsible for maintaining the confidentiality of your Display Name & Password and You shall be responsible for all activities that occur under your Display Name & Password. You agree that if You provide any information that is untrue, incomplete . We have reasonable grounds suspect that such information is inaccurate with this Terms of Use, We shall have the right to indefinitely suspend of your membership and with access to the Website.
Communications
When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
Charges
Membership/Registration on the Website is free for buyers. VIRTUALMENTORS does not charge any fee for browsing and buying on the Website. VIRTUALMENTORS reserves the right to change its Fee Policy from time to time. In particular, VIRTUALMENTORS may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event VIRTUALMENTORS reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to VIRTUAL EDU-MENTORS LLP.
Use of the Website
You agree, undertake and confirm that Your use of Website shall be strictly governed by the following binding principles:
1. You shall not host, display, upload, modify, publish, transmit, update or share any
information which:
(a) belongs to another person and to which You does not have any right to;
(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic,
libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging,
relating or encouraging money laundering or gambling, or otherwise unlawful in any manner
whatever; or unlawfully threatening or unlawfully harassing including but not limited to
"indecent representation of women" within the meaning of the Indecent Representation of
Women (Prohibition) Act, 1986;
(c) is misleading in any way;
(d) is patently offensive to the online community, such as sexually explicit content, or content
that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind
against any group or individual
(e) harasses or advocates harassment of another person;
(f) involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or
"spamming";
(g) promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or
libelous;
(h) infringes upon or violates any third party's rights [including, but not limited to, intellectual
property rights, rights of privacy (including without limitation unauthorized disclosure of a
person's name, email address, physical address or phone number) or rights of publicity];
(i) promotes an illegal or unauthorized copy of another person's copyrighted work (see
"Copyright complaint" below for instructions on how to lodge a complaint about uploaded
copyrighted material), such as providing pirated computer programs or links to them, providing
information to circumvent manufacture-installed copy-protect devices;
(j) contains restricted or password-only access pages, or hidden pages or images (those not
linked to or from another accessible page);
(k) provides material that exploits people in a sexual, violent or otherwise inappropriate
manner or solicits personal information from anyone;
(l) provides instructional information about illegal activities such as making or buying illegal
weapons, violating someone's privacy, or providing or creating computer viruses;
(m) contains video, photographs, or images of another person (with a minor or an adult).
(n) tries to gain unauthorized access or exceeds the scope of authorized access to the Website
or to profiles, blogs, communities, account information, bulletins, friend request, or other areas
of the Website or solicits passwords or personal identifying information for commercial or
unlawful purposes from other users;
(o) engages in commercial activities and/or sales without Our prior written consent such as
contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of
"virtual" products related to the Website. Throughout this Terms of Use, VIRTUALMENTORS’s
prior written consent means a communication coming from VIRTUALMENTORS’s Legal
Department, specifically in response to Your request, and specifically addressing the activity or
conduct for which You seek authorization;
(p) solicits gambling or engages in any gambling activity which We, in Our sole discretion,
believes is or could be construed as being illegal;
(q) interferes with another USER's use and enjoyment of the Website or any other individual's
User and enjoyment of similar services;
(r) refers to any website or URL that, in Our sole discretion, contains material that is
inappropriate for the Website or any other website, contains content that would be prohibited
or violates the letter or spirit of these Terms of Use.
(s) harm minors in any way;
(t) infringes any patent, trademark, copyright or other proprietary rights or third party's trade
secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of
counterfeit or stolen products;
(u) violates any law for the time being in force;
(v) deceives or misleads the addressee/ users about the origin of such messages or
communicates any information which is grossly offensive or menacing in nature;
(w) impersonate another person;
(x) contains software viruses or any other computer code, files or programs designed to
interrupt, destroy or limit the functionality of any computer resource; or contains any trojan
horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines
that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or
expropriate any system, data or personal information;
(y) threatens the unity, integrity, defense, security or sovereignty of India, friendly relations
with foreign states, or public order or causes incitement to the commission of any cognizable
offence or prevents investigation of any offence or is insulting any other nation.
(z) shall not be false, inaccurate or misleading;
(aa) shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any
item, the dealing of which is prohibited or restricted in any manner under the provisions of any
applicable law, rule, regulation or guideline for the time being in force.
(ab) shall not create liability for Us or cause Us to lose (in whole or in part) the services of Our
internet service provider ("ISPs") or other suppliers;
2. You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device,
program, algorithm or methodology, or any similar or equivalent manual process, to access,
acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or
circumvent the navigational structure or presentation of the Website or any Content, to obtain
or attempt to obtain any materials, documents or information through any means not
purposely made available through the Website. We reserve Our right to bar any such activity.
3. You shall not attempt to gain unauthorized access to any portion or feature of the Website,
or any other systems or networks connected to the Website or to any server, computer,
network, or to any of the services offered on or through the Website, by hacking, password
"mining" or any other illegitimate means.
4. You shall not probe, scan or test the vulnerability of the Website or any network connected
to the Website nor breach the security or authentication measures on the Website or any
network connected to the Website. You may not reverse look-up, trace or seek to trace any
information on any other User of or visitor to Website, or any other customer, including any
account on the Website not owned by You, to its source, or exploit the Website or any service
or information made available or offered by or through the Website, in any way where the
purpose is to reveal any information, including but not limited to personal identification or
information, other than Your own information, as provided for by the Website.
5. You shall not make any negative, denigrating or defamatory statement(s) or comment(s)
about Us or the brand name or domain name used by Us including the terms VIRTUAL EDU-
MENTORS LLP, , VIRTUALMENTORS, virtualmentors.in, or otherwise engage in any conduct or
action that might tarnish the image or reputation, of VIRTUALMENTORS or providers on
platform or otherwise tarnish or dilute any VIRTUALMENTORS’s trade or service marks, trade
name and/or goodwill associated with such trade or service marks, trade name as may be
owned or used by us. You agree that You will not take any action that imposes an unreasonable
or disproportionately large load on the infrastructure of the Website or VIRTUALMENTORS’s
systems or networks, or any systems or networks connected to VIRTUALMENTORS.
6. You agree not to use any device, software or routine to interfere or attempt to interfere with
the proper working of the Website or any transaction being conducted on the Website, or with
any other person's use of the Website.
7. You may not forge headers or otherwise manipulate identifiers in order to disguise the origin
of any message or transmittal You send to Us on or through the Website or any service offered
on or through the Website. You may not pretend that You are, or that You represent, someone
else, or impersonate any other individual or entity.
8. You may not use the Website or any content for any purpose that is unlawful or prohibited
by these Terms of Use, or to solicit the performance of any illegal activity or other activity which
infringes the rights of VIRTUALMENTORS and / or others.
9. You shall at all times ensure full compliance with the applicable provisions of the Information
Technology Act, 2000 and rules thereunder as applicable and as amended from time to time.
10. Solely to enable Us to use the information You supply Us with, so that we are not violating
any rights You might have in Your Information, You agree to grant Us a non-exclusive,
worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to
exercise the copyright, publicity, database rights or any other rights You have in Your
Information, in any media now known or not currently known, with respect to Your
Information. We will only use Your information in accordance with the Terms of Use and
Privacy Policy applicable to use of the Website.
11. From time to time, You shall be responsible for providing information relating to the
products or services proposed to be sold by You. In this connection, You undertake that all such
information shall be accurate in all respects. You shall not exaggerate or over emphasize the
attributes of such products or services so as to mislead other Users in any manner.
12. You shall not engage in advertising to, or solicitation of, other Users of the Website to buy
or sell any products or services, including, but not limited to, products or services related to
that being displayed on the Website or related to us. You may not transmit any chain letters or
unsolicited commercial or junk email to other Users via the Website. It shall be a violation of
these Terms of Use to use any information obtained from the Website in order to harass,
abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another
person other than Us without Our prior explicit consent. In order to protect Our Users from
such advertising or solicitation, We reserve the right to restrict the number of messages or
emails which a user may send to other Users in any 24-hour period which We deems
appropriate in its sole discretion. You understand that We have the right at all times to disclose
any information (including the identity of the persons providing information or materials on the
Website) as necessary to satisfy any law, regulation or valid governmental request. This may
include, without limitation, disclosure of the information in connection with investigation of
alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or
subpoena. In addition, We can (and You hereby expressly authorize Us to) disclose any
information about You to law enforcement or other government officials, as we, in Our sole
discretion, believe necessary or appropriate in connection with the investigation and/or
resolution of possible crimes, especially those that may involve personal injury. We reserve the
right, but has no obligation, to monitor the materials posted on the Website.
VIRTUALMENTORS shall have the right to remove or edit any content that in its sole discretion
violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms
of Use. Notwithstanding this right, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF
THE MATERIALS YOU POST ON THE WEBSITE AND IN YOUR PRIVATE MESSAGES. Please be
advised that such Content posted does not necessarily reflect VIRTUALMENTORS views. In no
event shall VIRTUALMENTORS assume or have any responsibility or liability for any Content
posted or for any claims, damages or losses resulting from use of Content and/or appearance of
Content on the Website. You hereby represent and warrant that You have all necessary rights in
and to all Content which You provide and all information it contains and that such Content shall
not infringe any proprietary or other rights of third parties or contain any libelous, tortious, or
otherwise unlawful information.
13. Your correspondence or business dealings with, or participation in promotions of,
advertisers found on or through the Website, including payment and delivery of related
products or services, and any other terms, conditions, warranties or representations associated
with such dealings, are solely between You and such advertiser. We shall not be responsible or
liable for any loss or damage of any sort incurred as the result of any such dealings or as the
result of the presence of such advertisers on the Website.
14. It is possible that other users (including unauthorized users or "hackers") may post or
transmit offensive or obscene materials on the Website and that You may be involuntarily
exposed to such offensive and obscene materials. It also is possible for others to obtain
personal information about You due to your use of the Website, and that the recipient may use
such information to harass or injure You. We does not approve of such unauthorized uses, but
by using the Website You acknowledge and agree that We are not responsible for the use of
any personal information that You publicly disclose or share with others on the Website. Please
carefully select the type of information that You publicly disclose or share with others on the
Website.
15. VIRTUALMENTORS shall have all the rights to take necessary action and claim damages that
may occur due to your involvement/participation in any way on your own or through group/s of
people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).
Privacy
We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. Our current Privacy Policy is available at https://www.virtualmentors.in. If You object to Your Information being transferred or used in this way please do not use Website. We and our affiliates will share / sell / transfer / license / covey some or all of your personal information with another business entity should we (or our assets) plan to merge with or are acquired by that business entity, or re-organization, amalgamation, restructuring of business or for any other reason whatsoever. Should such a transaction or situation occur, the other business entity or the new combined entity will be required to follow the privacy policy with respect to your personal information. Once you provide your information to us, you provide such information to us and our affiliate and we and our affiliate may use such information to provide you various services with respect to your transaction whether such transaction are conducted on www.virtualmentors.in or with third party merchant’s or third party merchant's website.
Disclaimer of Warranties and Liability
This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, VIRTUALMENTORS does not warrant that:
1. VIRTUALMENTORS will not be liable to You in any way or in relation to the Contents of, or
use of, or otherwise in connection with, the Website. VIRTUALMENTORS does not warrant that
this site; information, Content, materials, product (including software) or services included on
or otherwise made available to You through the Website; their servers; or electronic
communication sent from Us are free of viruses or other harmful components.
Nothing on Website constitutes, or is meant to constitute, advice of any kind. You will be
required to enter a valid phone number while placing an order on the Website. By registering
Your phone number with us, You consent to be contacted by Us via phone calls and/or SMS
notifications, in case of any order or shipment or delivery related updates. We will not use your
personal information to initiate any promotional phone calls or SMS.
2. Selling by Providers
As a registered provider, you are allowed to list item(s) for sale on the Website in accordance
with the Policies which are incorporated by way of reference in this Terms of Use. You must be
legally able to sell the item(s) you list for sale on our Website. You must ensure that the listed
items do not infringe upon the intellectual property, trade secret or other proprietary rights or
rights of publicity or privacy rights of third parties. Listings may only include text descriptions,
graphics and pictures that describe your item for sale. All listed items must be listed in an
appropriate category on the Website. You agree not to list a single product in multiple
quantities across various categories on the Website. VIRTUALMENTORS reserves the right to
delete such multiple listings of the same product listed by you in various categories.
3.
• You, as a Buyer, shall electronically notify Payment Facility using the appropriate
VIRTUALMENTORS Website features immediately upon Delivery or non Delivery within the time
period as provided in Policies. Non notification by You of Delivery or non Delivery within the
time period specified in the Policies shall be construed as a deemed Delivery in respect of that
Transaction.
• You, as a Buyer, understand that the Payment Facility may not be available in full or in part for
certain category of products and/or services and/or Transactions as mentioned in the Policies
and hence You may not be entitled to a refund in respect of the Transactions for those products
and /or services
• Refund shall be made in Indian Rupees only and shall be equivalent to the Transaction Price
received in Indian Rupees.
• For electronics payments, refund shall be made through payment facility using NEFT / RTGS or
any other online banking / electronic funds transfer system approved by Reserve Bank India
(RBI).
• Refund shall be conditional and shall be with recourse available to VIRTUALMENTORS in case
of any misuse by Buyer.
• Refund shall be subject to Buyer complying with Policies.
4. It reserves the right to impose limits on the number of Transactions or
Transaction Price which VIRTUALMENTORS may receive from on an individual Valid
Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other
financial instrument directly or indirectly through payment aggregator or through any such
facility authorized by Reserve Bank of India to provide enabling support facility for collection
and remittance of payment or by an individual Buyer during any time period, and reserves the
right to refuse to process Transactions exceeding such limit.
5. It reserves the right to refuse to process Transactions by Buyers with a prior
history of questionable charges including without limitation breach of any agreements by Buyer
with VIRTUALMENTORS or breach/violation of any law or any charges imposed by Issuing Bank
or breach of any policy.
6. It may delay notifying the payment confirmation i.e. informing Provider to
Dispatch, if VIRTUALMENTORS deems suspicious or for Buyers conducting high transaction
volumes to ensure safety of the Transaction and Transaction Price. In addition,
It may hold Transaction Price and VIRTUALMENTORS may not inform Provider
to Dispatchor remit Transaction Price to law enforcement officials (instead of refunding the
same to Buyer) at the request of law enforcement officials or in the event the Buyer is engaged
in any form of illegal activity.
7. The Buyer and Provider acknowledge that VIRTUALMENTORS will not be liable for any
damages, interests or claims etc. resulting from not processing a Transaction/Transaction Price
or any delay in processing a Transaction/Transaction Price which is beyond control of
VIRTUALMENTORS.
Compliance with Laws:
8. Buyer and Provider shall comply with all the applicable laws (including without limitation
Foreign Exchange Management Act, 1999 and the rules made and notifications issued there
under and the Exchange Control Manual as may be issued by Reserve Bank of India from time
to time, Customs Act, Information and Technology Act, 2000 as amended by the Information
Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules
made thereunder, Foreign Contribution Regulation Act, 1976 and the rules made there under,
Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of
India) applicable to them respectively for using Payment Facility and VIRTUALMENTORS
Website.
9.