These terms of offer for sale ("Terms of Offer For Sale") between VIRTUAL EDU-MENTORS LLP d/b/a
virtualmentors (hereinafter referred to as " Virtual Edu-Mentors" or "VirtualMentors") and the users
of the Website ("You" or "Your" or "Yourself" or "User") describe, inter alia, the terms of offer for
sale, purchase of goods and services for consideration in the form of cash/cash equivalents or
otherwise on the Website, www.virtualmentors.in ("Website").
PLEASE READ THE TERMS OF OFFER FOR SALE CAREFULLY BEFORE PURCHASING ANY PRODUCTS OR
AVAILING ANY SERVICES ON THE WEBSITE. ANY PURCHASE MADE BY YOU THROUGH THE WEBSITE OF
THE PRODUCTS/ SERVICES SHALL SIGNIFY YOUR ACCEPTANCE OF THE TERMS OF OFFER FOR SALE AND
YOUR AGREEMENT TO BE LEGALLY BOUND BY THE SAME.
In Addition TO THE FOREGOING, YOU SHALL ALSO BE BOUND BY THE TERMS OF USE OF THE
WEBSITE, TERMS OF OFFER FOR SALE ISSUED BY THE PROVIDER OR ADDITIONAL TERMS OF SERVICE
WHICH ARE DISPLAYED WITH THE SELECTION OF THE PRODUCT, IF ANY ("ADDITIONAL TERMS") AT
THE WEBSITE. IF THERE IS ANY CONFLICT BETWEEN THE TERMS OF OFFER FOR SALE AND THE
ADDITIONAL TERMS, THE ADDITIONAL TERMS SHALL TAKE PRECEDENCE IN RELATION TO THAT SALE.
IF YOU DO NOT AGREE WITH THE TERMS OF OFFER FOR SALE, PLEASE DO NOT ACCESS THE WEBSITE
FOR ANY PURCHASE.
Business
The Website is a platform that facilitates the online sale and purchase of Products and services
("Services") offered by VirtualMentors various affiliates/ registered merchants/ vendors/ service
providers ("Providers"). Providers are the sellers of products and services on the Website and will be
solely responsible to You for the products or services sol
Your acknowledge that VirtualMentors has the right to change or discontinue any Service at any time,
without notice. You further acknowledge that VirtualMentors may add or modify the procedures,
modes, processes or conditions of purchase at any time to adapt to changes that VirtualMentors may
make to the Services. You agree that VirtualMentors shall not be liable to You or to any third party for
any modification, suspension or discontinuance of any aspect of the Services.
Products
It through the Website also makes available of variety of branded products and
merchandise at an agreed price to You. Purchase of such products will be subject to the Terms of Offer
For Sale and such other additional terms, if any, as specified by the Providers.
SHIPPING for all the products on the Website as per the company's policy, which
may be changed by VirtualMentors without any notice to You.
All the Products are governed by the terms of warranties provided by the respective manufacturer/
brands. However, in case any product is covered under seller warranty, it shall be specifically
mentioned under the product details.
The price of products on the Website is either equal to or less than the Maximum Retail Price
("MRP") i.e. the discounted rate prescribed for those products. The MRP and other statutory
declarations shall be mentioned on the products with applicable laws.
Services
You should take all responsibility for your own actions in utilizing the services purchased by You and
VirtualMentors shall not be liable for any such action.
You represents that You are of legal age to form a binding contract with VirtualMentors and are not a
person barred from receiving services under the laws as applicable in India.
You confirm that VirtualMentors shall not be responsible for any deficiency in payment of
consideration payable towards the services purchased from the Website.
VirtualMentors does not offer any refunds against any services already purchased from the Website
unless, any error has occurred during the purchase or redemption of such services which is directly
attributable to VirtualMentors.
Pricing Information
It provide You with the best price products and services You buy from the Website. However, It does not guarantee that the price will be the
lowest in the city. Prices and availability are subject to change without notice or
any consequential liability to You.
It provide accurate products, services and pricing information,
typographical and other errors may occur. In the event that a product or service is listed at an incorrect
price or with incorrect information due to an error in pricing or product or service information,
It may, at its discretion, either contact You for instructions or cancel Your order and
notify You of such cancellation. It will have the right to modify the price of the product or
service and contact You for further instructions via e-mail address provided by You at the time of
registration, or cancel the order and notify You of such cancellation. If cancels the
order after the payment has been processed, the said amount will be remitted to Your payment
method from which the payment was made.
Credit Card Details
In certain cases, specifically with regard to particular products/ services, You might be required to
provide Your credit or debit card details to the approved payment gateways while making the
payment. In this regard You agree to provide correct and accurate credit/ debit card details to the
approved payment gateways for availing Services on the Website. You shall not use the credit/ debit
card which is not lawfully owned by You, i.e. in any transaction, You must use Your own credit/ debit
card. The information provided by You will not be utilized or shared with any third party unless
required in relation to fraud verifications or by law, regulation or court order. You will be solely
responsible for the security and confidentiality of Your credit/ debit card details. VirtualMentors
expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your
credit/ debit card.
Delivery of the Product and services
In the event case Your order is not serviceable by our delivery partners or the merchant or the area is
not covered, we would request You to provide us with an alternate shipping address which we expect
to have on our partner/merchant's delivery list. In case there is any dispute regarding the shipment of
the product or services for the area not covered by VirtualMentors, in such cases VirtualMentors will
not be responsible for the non-delivery of the product. VirtualMentors doesn't deliver items
internationally.
However, You can make purchases on the website from anywhere in the world but at the same time
ensuring the shipping address is within India. In case You book multiple order for the Products and
Services in one transaction, VirtualMentors would endeavor to ship all Products together. However,
this may not always be possible due to some product characteristics and/or logistics' issues. If You
purchase multiple Products in single transaction, then all the Products would be dispatched to a single
shipping address given by You. If You wish to ship Products to different addresses, then You should
book the orders separately based on the delivery addresses.
Services capable of being delivered online will be delivered online by VirtualMentors or by any of its
Providers whose services have been purchased on the website.
Day Replacement Program
In the event You receive a damaged / defective Product or a product that does not comply with the
specifications as per your original order, You are required to get in touch with the customer service
team through any below mentioned channels:
Call Center at +91 8750000903
Email us at – support@VirtualMentors.in
Upon receiving Your complaint, It shall verify the authenticity and the nature of the
complaint and if it is convinced that the complaint is genuine, It will inform
the relevant Provider of such complaint and request for a replacement. However, in the event of
frivolous and baseless complaints regarding the quality and content of the products, It reserves the right to take necessary legal actions against You and You will be solely liable for all costs
incurred by VirtualMentors. You expressly acknowledge that the Provider selling the
defective product/ service will be solely responsible to You for any claims that You may have in relation
to such defective product/ service and shall not in any manner be held liable for the
same.
Before accepting shipment of any product, kindly ensure that the product's packaging is not damaged
or tampered. If You observe that the package is damaged or tampered, we request You to refuse to
accept delivery and inform VirtualMentors at the earliest. The return process of the product may be
restricted by VirtualMentors depending on the nature and category of the product.
Cancellation
All orders made on www.VirtualMentors.in by default are non-cancellable and any request for
cancellation / refund of order/s after successful transaction is not allowed. VirtualMentors will not be
able to cancel orders that have already been processed. VirtualMentors has the full right to decide
whether an order has been processed or not. You agree not to dispute the decision made by
VirtualMentors and accept VirtualMentors decision regarding the cancellation. VirtualMentors
reserves the right to accept or reject requests for order cancellations for any reason whatsoever.
Orders/Purchases made via Cardless EMI option on VirtualMentors will be non-cancellable and under
any circumstances the cancellation request made by You will not be accepted by VirtualMentors.
Purchases made using Cardless EMI option however will be covered under 7 Days Replacement
Guarantee program.
Disclaimer
It DOES NOT CONTROL, ENDORSE OR ACCEPT RESPONSIBILITY FOR ANY PRODUCT OR SERVICES OFFERED BY THIRD PARTIES
ACCESSIBLE THROUGH THE WEBSITE OR ANY LINKED SITES. it MAKES NO
REPRESENTATIONS OR WARRANTIES WHATSOEVER ABOUT, OR ANY SUCH THIRD PARTIES, THEIR PRODUCTS OR SERVICES, INCLUDING
REPRESENTATIONS RELATING TO NON-INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY
RIGHTS. ANY TRANSACTIONS THAT YOU MAY HAVE WITH SUCH THIRD PARTIES ARE AT YOUR OWN
RISK. THE PRODUCTS SHALL BE SUBJECT TO VENDOR'S TERMS AND CONDITIONS FOR WARRANTY,
SERVICE AND MAINTENANCE, AND DOES NOT ACCEPT ANY RESPONSIBILITY FOR
THE SAME .
it SPECIFICALLY DISCLAIMS ANY LIABILITY WITH REGARD TO ANY DEFECTIVE PRODUCTS PURCHASED AVAILED BY YOU FROM THE VENDOR AND SHALL NOT ASSUME ANY LIABILITY IF THE PRODUCT PURCHASED AVAILED BY YOU FROM THE VENDOR IS NOT EXACTLY AS PER DETAILs IN CONFIRMATION ORDER.
Indemnification and Limitation of Liability
You agree to indemnify, defend and hold harmless VirtualMentors from and against any and all losses,
liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in
connection therewith and interest chargeable thereon) asserted against or incurred by VirtualMentors
that arise out of, result from, or may be payable by virtue of, any breach of any representation,
warranty, covenant or agreement made or obligation to be performed by You pursuant to these Terms
of Offer For Sale or any Additional Terms applicable to the purchase of products and services on the
Website.
In no event shall VirtualMentors, its officers, directors, employees, partners or vendors be liable to
You, the Provider or any third party for any special, incidental, indirect, consequential or punitive
damages whatsoever, including those resulting from loss of use, data or profits, whether or not
foreseeable or whether or not VirtualMentors has been advised of the possibility of such damages, or
based on any theory of liability, including breach of contract or warranty, negligence or other tortious
action, or any other claim arising out of or in connection with Your purchase of the products and
services herein. Notwithstanding anything to contrary, VirtualMentors entire liability to You under this
Terms of Offer For Sale or otherwise shall be the refund of the money charged from You for any
specific Voucher or product or service, under which the unlikely liability arises.
VirtualMentors shall not assume any liability for the non-availability of the product, delivery of the
product and the installation of the product where required or any action or inaction that might be
taken by the Vendor after issue of the Voucher to the User.
Indemnification and Limitation of Liability
These Terms of Offer For Sale and the relationship between You and VirtualMentors shall be governed
in accordance with the laws of India without reference to conflict of laws principles.
You agree that all claims, differences and disputes arising under or in connection with or in relation to
the Terms of Offer For Sale or any transactions entered into on or through the Website or the
relationship between You and VirtualMentors shall be subject to the exclusive jurisdiction of the courts
at New Delhi and You hereby accede to and accept the jurisdiction of such courts.
ALL LINKED TERMS AND CONDITIONS HEREUNDER ARE ASSUMED TO BE READ, UNDERSTOOD AND
AGREED BY YOU.
Copyright © VIRTUAL EDU-MENTORS LLP
All rights reserved.